Online Dispute Resolution

In the event of a consumer dispute, the consumer can resort to the network of consumer dispute arbitration centers authorized to carry out information, mediation and arbitration activities.

A Lyeto Toys , provides the websites of some of these entities that can help you:

Suggestions for Alternative Dispute Resolution Entities

CNIACC – National Center for Information and Arbitration of Consumer Conflicts
http://www.arbitragemdeconsumo.org/

Lisbon Consumer Dispute Arbitration Center
http://www.centroarbitragemlisboa.pt/

Consumer Dispute Arbitration Center of Vale do Ave/Arbitration Court
http://www.triave.pt/

CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)
http://www.ciab.pt/pt/

CIMPAS – Information, Mediation and Insurance Ombudsman Center
https://www.cimpas.pt/